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Shipping & Returns

Shipping Overview

We offer shipping of online purchases to U.S. addresses only.

Shipping Options

All CōTZ orders are sent by way of ground shipping. Orders ship Monday-Friday. Orders placed over the weekend, or on observed holidays, will ship the next business day.


If you are not 100% satisfied with your CōTZ purchase, please email Please include your order number in the subject of your email, and a detailed description in the email body. A customer service representative will be in touch with a solution. You are responsible for return shipping charges. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. For more information, please contact our customer service department by email at or by phone at 1.800.332.5536.