We offer shipping of online purchases to U.S. addresses only.
All CōTZ orders are sent by way of ground shipping.
Orders ship Monday-Friday. Orders placed over the weekend, or on observed holidays, will ship the next business day.
If you are not 100% satisfied with your CōTZ purchase, please email firstname.lastname@example.org. Please include your order number in the subject of your email, and a detailed description in the email body. A customer service representative will be in touch with a solution.
You are responsible for return shipping charges. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. For more information, please contact our customer service department by email at email@example.com or by phone at 1.888.332.5536.