We offer shipping of online purchases to U.S. addresses only.
All CōTZ orders are sent by way of ground shipping. Expedited options are available for additional fees.
Orders placed with “Next Day Air” must be placed before 1pm EST to arrive the following day.
Orders placed with “2-day” must be placed before 1pm EST to arrive in two days.
Orders ship Monday-Friday. Orders placed over the weekend, or on observed holidays, will ship the next business day.
If you are not 100% satisfied with your CōTZ purchase, please email firstname.lastname@example.org. Please include your order number in the subject of your email, and a detailed description in the email body. A customer service representative will be in touch with a solution.
You are responsible for return shipping charges. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. For more information, please contact our customer service department by email at email@example.com or by phone at 1.888.332.5536.